At Style N Swag, customer satisfaction is our priority. We carefully inspect every order before dispatch, but if something isn’t right, we’re here to help.

Please read our return and exchange policy carefully before placing your order.

1. Eligibility for Return or Exchange

You may request a return or exchange within 7 days of receiving your order under the following conditions:

  • The item received is damaged, defective, or faulty at the time of delivery.
  • You received the wrong product due to our packing error.
  • The size delivered is incorrect (different from what you ordered).

To qualify:

  • The product must be unused and unwashed.
  • All original tags, packaging, and labels must be intact.
  • The item must be returned in original condition.

2. Items Not Eligible for Return or Exchange

Returns or exchanges will NOT be accepted if:

  • The request is made after 7 days of delivery.
  • The product has been worn, washed, or damaged by the customer.
  • Tags or packaging are missing.
  • The item was purchased during clearance or special sale (unless wrong item was sent).
  • Custom or specially made orders (if applicable).

3. Size Exchange Policy

If you need a size change:

  • Contact us within 7 days of delivery.
  • The item must be unused and in original packaging.

Customers are responsible for return courier charges.

Once we receive and inspect the item, we will dispatch the new size.

4. Damaged or Incorrect Item

If you receive a damaged or incorrect item:

  1. Contact us within 7 days.
  2. Share clear pictures of the issue on WhatsApp or Email.
  3. After verification, we will arrange a replacement.

If the issue is confirmed from our side, we will cover the delivery cost of the replacement.

5. Refund Policy

Style N Swag offers refunds only in the following cases:

  • The product is defective and replacement is unavailable.
  • The wrong item was delivered and cannot be replaced.

Important Notes:

  • Shipping charges are non-refundable.
  • Refunds (if approved) are processed within 7–10 working days via bank transfer or agreed method.

6. Return & Exchange Process

To request a return or exchange, contact us through:

📧 Email: info@stylenswag.com
📱 WhatsApp: 03314919981

Please include:

  • Your order number
  • Clear photos (if defective/damaged)
  • Reason for return/exchange

Each request is reviewed individually to ensure fairness.

7. Processing Time

  • Returns are processed within 5–7 working days after we receive the item.
  • During sale periods, processing may take slightly longer.

8. Important Reminder

Style N Swag reserves the right to reject returns that do not meet the above conditions.

We aim to provide you with premium quality streetwear and a smooth shopping experience across Pakistan with Cash on Delivery service.